Our Most Frequently Asked Questions
Q: I don’t race bikes and I don’t intend to so what is the point of getting such a detailed fitting?
Q: I race and I feel pretty close to optimal what can you really do for me?
Q: Lots of bike shops offer fitting why should I come to 3D Bikefit?
It is true that many bike shops offer some kind of fitting, but this isn’t the primary function of a bike shop. Bike shops have to manage accessory sales, mechanical service, bike sales, bike fittings, and clothing sales. It is a classic “jack of all trades” situation in the truest sense. In most bike shops the owner is the same person who will fit you. This isn’t to say that bike shops don’t care or don’t try; they just don’t have the time to immerse themselves in a fitting process that is designed to give the rider the best position possible.
Q: I’m not happy with some of the contact points on my bike can I get these from you or should I get them before or after my fitting?
At 3D Bikefit we are mindful that the right contact points in the right place make all the difference. We carry all the contact point components to complete the fitting so you aren’t guessing before or after you come in. We are also very picky about the products we carry to make sure that they deliver the absolute best results for our customers. We aren’t brand driven and we are always looking for the best products to improve connection to the bike and that we feel simply make the bike fit work with enough choice for any customer’s budget.
Q: Do I need to buy shoes before a fit?
Q: Why don’t you sell bikes?
Q: Should I get a fit before I buy a bike?
Q: Do you fit mountain, road and other types of bike?
We have extensive experience fitting cyclists to all variety of road and off-road bikes whether, racing, TT, Triatlon, track, cyclocross, touring, hybrid, or city/street/recreational flat bar bikes. We fit mountain bikes whether XC, 29er’s, downhill, trail or freeride. Alas, we do not fit recumbents.
Q: You offer several “levels” of fitting, what one is for me?
Q: I have a custom frame why don’t I feel right?
Q: I had a “Retul Fitting” but I’m not comfortable. How is what you are offering any different?
When we use Retul in a fitting at 3D Bikefit we capture both sides of the body at the same time and we do 20-30 captures in the same amount of time it takes most people using Retul to do 6 captures. This way we have a graduated profile of where a rider started and how we have changed and improved their position step by step. As a note: There are many, “Retul Certified Fitters” this title implies a level of fitting knowledge and core competence, in reality it means that a person has been trained to use the Retul system. We are “Retul Certified” but this has very little to do with the level of fitting we aim to provide.
Q: I got my fitting from you but something doesn’t feel right.
Q: Can we do the Buddy fit at the same time?
Q: If I bring two bikes can we fit them both?
Q: How much in advance of my appointment should I show up?
Q: Where is the parking?
Parking is at 1399 Bush Street, the entrance is on the south side of Bush Street off of Polk Street as you’re heading down town.
Q: Should I park or drop my bike off first?
For your convenience we recommend dropping your bike off first and then driving around the block to get back to the parking garage.